Privacy Policy

Privacy Policy

Privacy Policy for GEM – MATTHEWS INTERNATIONAL S.R.L. site visitors

This Privacy Policy is intended to describe the procedures for the management of this site, concerning the processing of personal data of users/visitors who consult it. This is information that is provided pursuant to art. 13 of EU Regulation 679/16 – General Data Protection Regulation – to those who connect to the company website

The website is owned by GEM – MATTHEWS INTERNATIONAL S.R.L. which guarantees compliance with the General Regulation on the protection of personal data (EU Regulation 679/16).

Users/visitors must read this Privacy Policy carefully before sending any personal information and/or filling in any electronic form posted on this website.

The validity of the information contained in this page is limited to the website only and does not extend to other websites that may be viewed by means of a hypertext link.

Data type and purpose of processing

1.Web browsing data

The computer systems and software procedures used to operate this site acquire some personal data that are then transmitted implicitly in the use of Internet communications protocols. This data category includes IP addresses, or domain names, of the computers used by users to connect to the website, URI (Uniform Resource Identifier) addresses of the requested resources, time of the request, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the server response status (successful, error etc.), and other parameters pertaining to the user’s operating system and IT environment. This data is used only to obtain anonymous statistical information about website usage and to check its correct functioning; it is deleted immediately after processing.

The data could be used to ascertain responsibility in case of hypothetical computer crimes to the detriment of the site.

2.Data provided voluntarily by users/visitors

If users/visitors, connecting to this site, send their personal data to request certain services, or to make requests by email, this will result in the acquisition by GEM – MATTHEWS INTERNATIONAL S.R.L. of the address of the sender and/or other personal data that will be processed to answer the request, possibly for the provision of the service, or for the forwarding of a company newsletter (modifiable possibility).

The personal information provided by users/visitors will be communicated to third parties only if the disclosure is necessary to comply with requests from the users/visitors themselves.


We do not use cookies to transmit information of a personal nature, nor are so-called persistent cookies used (cookies that once closed the browser are not automatically destroyed, but remain up to a pre-set expiration date), or systems for tracking users. The use of the so-called session cookies (which are not permanently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient website browsing and do not allow the acquisition of the user’s personal identification data.

Furthermore, profiling cookies are not used.

Purpose of processing

Personal data, voluntarily provided, will be processed for the following purposes, up to your opposition:

Management of inherent data: browsing this website; any request for contact, by sending the requested information; administrative-accounting activities generally used for the fulfillment of contractual and pre-contractual obligations.

Data management, subject to consent and up to your objection, concerning: possible registration to the mailing list/newsletter; market research; to receive, by automated means (e-mail), promotional, commercial and/or advertising material relating to the proposed products and services.

Processing Procedure

All personal data provided through this site will be processed in compliance with the principles of lawfulness, correctness and transparency and will be retained for a period of time not exceeding the achievement of the purposes for which they are collected and processed pursuant to art. 5 of EU Regulation 679/16, in order to provide the requested services as well as to respond to any requests or communications.

As established by art. 32 of EU Regulation 679/16 GEM – MATTHEWS INTERNATIONAL S.R.L. adopts appropriate and adequate preventive safety measures in order to avoid the risk of destruction or loss of data, unauthorised access or processing that is not permitted or does not comply with the purpose of the collection.

Apart from what is specified with reference to the browsing data, the conferment of data through the forms present on this site is always optional. Users/visitors are free to provide their personal data and their failure to provide it may only result in the impossibility of obtaining what has been requested.

Data processing location

Processing connected to the web services takes place at the company headquarters of GEM – MATTHEWS INTERNATIONAL S.R.L. CON SEDE LEGALE IN UDINE- ITALIA, VIA ZANUSSI N. 315 – ZIU P.IVA E C.F. 02547420303  and/or at the headquarters of the hosting and/or management company of the website and is only handled by technical staff of the Office in charge of processing. No data deriving from the web service is shared or disclosed.

Personal information provided by users asking for informational material is used only to provide the service requested and is communicated to third parties only if this is necessary to provide the service itself.

Sharing of Information

The data will be processed by data processors pursuant to art. 30 of Legislative Decree 196/03 and art. 29 of EU Regulation 679/16. Any third parties, to whom they could be communicated for the execution of processing operations connected with the purposes specified in this statement, are previously designated by the Data Controller as external representatives or external managers of the processing pursuant to art. 28 of EU Regulation 679/16.

GEM – MATTHEWS INTERNATIONAL S.R.L. may share user information, when services are requested or at the request of the user, with its business partners, for commercial, legal reasons or in case of dispute; it can also communicate such data with the subjects that provide services for the management of the information system.

When services are requested or at the user’s request and subject to their consent, the data may be communicated to GEM – MATTHEWS INTERNATIONAL S.R.L. foreign offices, both EU and non-EU, which, as Joint data controllers, have signed an agreement with ours. These offices have been given appropriate operational instructions through contractual clauses that guarantee that the data will be processed in accordance with the principles established in EU Reg. n. 679/16 also in the third country of destination.

GEM – MATTHEWS INTERNATIONAL S.R.L. can share information other than that described prior to notification and obtaining consent.

GEM – MATTHEWS INTERNATIONAL S.R.L. does not sell or temporarily transfer the personal data of its users.

No data will be communicated in any other way or disclosed in violation of the law.

Storage and deletion of information

GEM – MATTHEWS INTERNATIONAL S.R.L. retains your information for a period not exceeding the purposes for which the data was collected and may also delete and make your information anonymous on request. GEM – MATTHEWS INTERNATIONAL S.R.L. may retain data beyond the natural expiry of the contract if it is required as a legal obligation.

After this retention period, the Data will be destroyed and/or deleted.

Data Controller


The Data Controller also makes use of internal and external processors appointed for the achievement of the purposes (technical purposes related to the provision of the service and commercial purposes).

Rights of Interested Parties

The parties whose personal data is referred to have the right at any time to obtain confirmation of the existence or not of such data (and receive a copy of the same) and to know its content and origin, verify its accuracy or request its integration, updating, or correction. They also have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law or in case of rectification (pending such adjustment by the Data Controller), and to oppose in any case, for reasons related to its particular situation, to their processing (arts. 15-22 of EU Regulation 679/16).

Requests should be forwarded to the Data Controller at the email address

A complete and detailed list of the rights granted to you is annexed.

Commercial communications

From the moment your data is entered to request a service we may use your contact information to send commercial communications and notifications regarding new services offered by GEM – MATTHEWS INTERNATIONAL S.R.L.that we believe may be of interest to you.

If you do not want to subscribe to this service, it will be sufficient not to cross the box under the request for service registration.

For the future, if you are no longer interested in GEM – MATTHEWS INTERNATIONAL S.R.L.communications and would like to cancel your newsletter subscription, you can do so by clicking on the “cancellation” link at the bottom of each e-mail sent or by sending an e-mail to:

Privacy Policy Changes

The Holder reserves the right to modify, update, add or remove parts of this privacy policy. The interested party should check periodically to see if changes have been made. If substantial changes are made to the use of data relating to the user by GEM – MATTHEWS INTERNATIONAL S.R.L., the latter will inform the user by posting these changes and highlighting them clearly on its pages.

How to contact us

To better understand our Privacy Policy, access information, ask questions or file a complaint, please contact us at the following email address